choose language

Using Position Control Technology to take an accurate weight measurement

Our scales benefit from the proprietary Position Control Technology that helps indicate to the user when their weight is not sufficiently balanced. The arrows are there to offer guidance to allow you to take the most accurate measurement.

 

position_control_lb.png

 

Some important usage tips:

  • If you see arrows on your scale while you're weighing in, try to lean in the opposite direction of the arrows' location to stabilize your weight. 
    Example: If you see the arrow in the bottom left-hand corner, you should lean your weight in the top-right direction.
  • When there are no more arrows on the screen, the scale will be able to properly measure your weight. Your name should appear on the scale to log the measurement. 

 

User selection and recognition

To select the correct user when weighing in, follow these steps:

  1. When you step on the scale, the scale will show the user with the weight closest to yours and arrows in either direction.
  2. The arrows will allow you to choose another user if the initial user shown is not you.
  3. You can select the correct user by leaning your weight left or right until your name appears on the scale.
  4. When the correct user (your name) is displayed on the scale's screen, simply stand still until the progress bar fills up. 

Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.