choose language

Make sure you follow the guidelines below when taking a measurement. Failing to do so may lead to inaccurate results or cause the measurements to fail.

Note: While it was designed and validated for use on the left arm, the BPM Connect can be used on the right arm, if needed. The same positioning guidelines should be followed, regardless of which arm it is being used on.

  • Take the measurement in a calm and quiet area.
  • Do not speak or move during the measurement.
  • If possible take the measurement with the arm uncovered.


Taking a measurement

To take a measurement, perform the following steps:

  1. Sit down in a comfortable position, legs uncrossed, feet flat or on the floor, arm and back supported. Rest 5 minutes before the measurement.
  2. Unroll the cuff and place your arm inside it.
    The button should be closer to your elbow, and the Withings logo should be closer to your shoulder.
  3. Tighten the cuff around your arm. The tube should be placed toward the inside of your arm, facing the rib cage, about one inch (2.5 cm) above the end of your elbow. Make sure the cuff is at heart level.
  4. Close the cuff at an angle if needed to ensure there are no gaps on the top and bottom. The entire cuff must be in contact with your skin.
  5. Place your left arm on a table with your palm facing up. Make sure the cuff is not touching the left side of your chest. Your arm should be resting comfortably on the table. Do not speak or move during the measurement.
  6. Press the button to turn on BPM Connect.
    The screen displays BP.
    Note: You can select a simple measurement (BP) or triple measurement (BPx3) with a long press on the button.
  7. Press the button again to start a measurement.
  8. At the end of the measurement, results are displayed on the screen of BPM Connect. Press the button to validate the measurement.
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.