Factory resetting your device must be done if you have no other option to solve an issue or if you have been advised to do so by a member of the Withings team.
BPM Connect can now be reset to factory settings. To reset your BPM Connect, perform the following steps:
- Press and hold the monitor's button for 6 seconds until System is displayed on the screen.
- Press and hold the button for 2 seconds to cycle through the menu options. Repeat until Reset is displayed.
- Press the button to select the Reset option.
- Press the button 5 times as the display counts down from 5.
- BPM Connect has now been reset.