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Important note:

Factory resetting your device must be done if you have no other option to solve an issue or if you have been advised to do so by a member of the Withings team.

BPM Connect can now be reset to factory settings. To reset your BPM Connect, perform the following steps:

  1. Press and hold the monitor's button for 6 seconds until System is displayed on the screen.
  2. Press and hold the button for 2 seconds to cycle through the menu options. Repeat until Reset is displayed.
  3. Press the button to select the Reset option.
  4. Press the button 5 times as the display counts down from 5.
  5. BPM Connect has now been reset.
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