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Move + Data Hub - I'm having issues installing my watch. What should I do?

If the setup process fails:

  1. Make sure you are close to Data Hub.
  2. Make sure that Data Hub is plugged in a power socket.
  3. Keep your Move close to Data Hub during the entire installation process.

If you still encounter this issue, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

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If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

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