choose language

You were provided with Body Pro or a Body Pro 2. It is a scale that connects to cellular network in order to work.

 

 

Set up the scale

 

  1. Pull the tab underneath the scale.
    Screenshot 2025-03-12 154643.jpg
  2. The scale then turns on. A successful setup should be confirmed on the screen.
    Screenshot 2025-03-12 154727.jpg
  3. Step on the scale to see your weight.
    Screenshot 2025-03-12 154814.jpg
  4. If the issue persists, please download the Connect Assistant app to configure your device via Wi-Fi. The app will provide you with step-by-step instructions to connect your device to Wi-Fi or Bluetooth communication.

    Please use the appropriate link below depending on which mobile device they are using:
    1. Connect Assistant for Android
    2. Connect Assistant for iOS
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.