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iGlucose - I'm unable to change the glucometer settings. What do I do?

If you run into the issue of being unable to change the glucometer settings, please first try to enter the glucometer settings by pressing the left arrow on the device.

 

If there is no response, do not continue using the meter and/or lancing device. Instead, please reach out to Customer Service by clicking the Contact us button at the bottom of the page. 

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